If less than 2 of the solar panels purchased on Pinduoduo are worn out, you can contact the merchant to coordinate returns or repairs. If coordination cannot be achieved, you can ask Pinduoduo official customer service to intervene. .
How to apply for after-sales service:
1. You can follow the official Pinduoduo WeChat account. After accessing the official account, click on “Service and complaints”. in the lower right corner. You will see submenus such as Complaints & Suggestions, My Order, Contact Merchant Customer Service, I would like a refund or return, and Merchant Registration. If you want to contact the merchant directly to discuss after-sales issues, you can click "My Order" to find the corresponding order.
Click “Contact Seller” on the order details page to get in touch withc the merchant's customer service. If you want to contact official customer service, click directly on “Complaints and Suggestions” and then click on the first one. section “Products, orders and complaints” question.
2. Of course, you can also find after-sales service directly on the Pinduoduo app. After entering the application, find the personal center, then click My Orders, select the order for after-sales service, then contact customer service and enter the problem you want to solve, then handle them according to the results of the negotiation. After requesting after-sales service, you can check the refund/after-sales service in the personal center.
After entering, you can see the status of the order you requested from after-sales service. You can check if it succeeded or failed. If you cannot request after-sales service, you cancontact official after-sales service. customer service to intervene.
Different and different prices determine different quality.
It’s the same in any industry! If you care about quality, please respect the price; if you want cheap, don't expect good quality.
The marketing strategy is to sell "greed" and "fear" to the rich: they are afraid that the product is not safe, afraid of not being high quality, afraid of losing the face and fear of not being as good as others. Please grasp this psychological selling point; For ordinary customers: they are eager for cheap prices, eager for gifts, eager for discounts, eager for better deals than others, and eager to save money, please grab these two big ones. psychological promotions!