Legal analysis: Chengdu residents apply tiered gas prices. The first level of gas price per cubic meter is 2.02 yuan, the second level is 2.43 yuan, and the third level is 3.04 yuan. The annual heating rebate (need to apply for certification) is to add 1,200 cubic meters as the second level of billing, that is, if you take full advantage of the subsidy, you can save 720 yuan.
Legal basis: “Chengdu Natural Gas Management Regulations” Article 4 The municipal construction administrative department is responsible for the city's gas management and is directly responsible for the gas management in Jinjiang, Qingyang, Jinniu, Wuhou and Chenghua districts. Work.
The construction administrative departments of other districts (cities) and counties or the gas administrative departments determined by local people's governments arent responsible for gas management within their respective jurisdictions.
Relevant departments such as development and reform, prices, public security, transportation, environmental protection, industry and commerce, quality and technical supervision, Production safety planning and supervision should do a good job in gas management in accordance with the law and their duties.
Official website of the hotline service of the official website of the Baxi wall-mounted boiler:
Official website of the customer service of the Baxi wall-mounted boiler Hotline 24 hours a day:
24 One-hour manual customer service, offline Exclusive services such as nationwide professional sales outlets and regional personnel service teams, the entire repair process is standardized and orderly , and subsequent follow-up requests are open and transparent. All teamshave received professional training and hold certificates to work, and the accessories used are all directly supplied by the original factory
(When the Baxi wall-mounted boiler is repaired within the validity period of " Three". Guarantees" on the official website, the manufacturer will provide completely free maintenance services).
Service commitment from the official website of the Baxi wall-mounted boiler
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(1) Service Commitment
1. The Product Quality Law of the Republic of China, the Law on the Protection of Consumer Rights and Interests of the People's Republic of China and the Regulation on Liability for Repair, Replacement and Return of Certain Goods ( that is to say, the new regulation on the “Three Guarantees”) provides consumers with high-speed services.
2. Set up a service hotlineconsultation and complaints 24 hours a day (computer voice service from 9 p.m. in the evening to 8 a.m. the next day).
3. Once consumers show up for installation and repair, they need to make an appointment with the consumer on the same day to determine the door to door service time that will be provided on time. 24 hours (except for specific consumer requirements). Under special circumstances, door-to-door service will be provided immediately and follow-up visits
4 for Baxi wall-mounted boiler official website; and other products purchased by consumers, service points at all levels will provide free and one-stop door-to-door installation services (if the product requires additional accessories due to the installation environment, these will be provided by the service points during the installation of the materials, the service points must ensure that the materials aret comply with relevant national standards and bear corresponding responsibilities, and the costs should be borne by consumers;
5. Maintenance
Domestic Service Points: Beijing, Shanghai, Tianjin, Chongqing, Wuhan, Nanjing, Chengdu, Hangzhou, Nanning, Xi'an, Guangzhou, Fuzhou, Changsha, Hefei, Zhengzhou, Jinan, Taiyuan, Haikou , Changchun, Shenyang, Shijiazhuang, Lanzhou, Guiyang, Kunming, Ningbo, Baoding, Kunshan, Shenzhen, Mianyang, Langfang, Changzhou, Wuxi, Suzhou, Yangzhou, Nantong, Anqing, Jiaxing, Jinhua, Shaoxing, Zhoushan, Taizhou, Foshan, Huangshi , Yichang, Luoyang, Fuyang, Zhuhai, Dongguan, Wenzhou, Guilin, Qingdao, Wuhu, Yibin, Leshan, Zhenjiang, Zhuhai, Huaihua, Yingshang, Zhangjiagang, Wuxi, Taicang, Huizhou, Xianyang, Xuzhou, Changzhou, Liuzhou and others large and medium-sized cities have service points, unified repair reports and maintenance technicians will be arranged for door-to-door servicenear. Welcome to call you
Baxi wall-mounted boiler official website process:
1. Users should come to the specially designated service point on the official website of the Baxi wall-mounted boiler. , then wait for maintenance personnel to contact you. Note that if it is within the warranty period. Among them, the product warranty card and a valid purchase receipt are also required.
2. Once the repairman comes to the door, he will inspect the product for defects and then determine the cause of the defect. If the warranty period is correct, then it will need to be provided to the user. billing standards in accordance with regulations, and the user will be charged. Negotiate and wait for user agreement before carrying out the corresponding repairs.
3. If there is some dispute between the repairer and the user during the repair process, the repairer hasalso need their own emotions to report it to the company and let the company come forward to handle it harmoniously. manner.
4. After the repair is completed, the repair personnel should repair and test the product with the user to see if it can be used normally. After loading, an official receipt must be issued.
5. If parts need to be replaced during free repairs, special service points should use electrical accessories from the Baxi wall-mounted boiler official website for replacement. Used parts repaired for compensation must not be returned to the selling company.
6. For lost valid purchase receipts, the product purchase date may be calculated as the first day of the month following the factory date listed on the product nameplate. For split type, the most recent manufacturing date of the indoor unit ore outdoor unit will be used for the calculation. The service point can verify the actual purchase date from the selling company based on the barcode of the machine reported for repair by the user.
The official website of the Baxi wall-mounted boiler offers free maintenance during the three-warranty period. However, if the following situations occur, paid repairs are required:
1 There is no repair certificate, valid invoice or valid purchase certificate
2. are inconsistent or modified.
3. Damage caused by improper use, care and storage by consumers;
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5. Discarded products and wall-mounted boilers that have exceeded the warranty period;
Damage caused by installation or repair by non-specialized service points of the Baxi wall-mounted boiler official website; installation or dismantling by consumers themselvess) maintenance).
Recall instructions not included in the scope of free services
①The three guarantee voucher cannot be carried out
②The model of the three guarantee voucher ; (including invoice) does not correspond to the model of the washing machine being repaired or modified
③Loss caused by consumers due to excessive use, maintenance and improper storage;
④Loss caused by self-repair without the authorization of our company or disassembly by those who do not support the repair guarantee;
⑤After the expiration of the validity period of the three guarantees, it can still be used after repair
⑥Damage caused by force majeure
⑦No caused by disassembly by; Baxi Wall Boiler Official Website Service Provider Damaged; If the above conditions are met, if the user agrees to pay the fees, the point of sale cant provide paid services to the user, and the charges must be based on the stipulated guide price standard. by the company from the official website of the Baxi wall-mounted boiler.
Replacement policy
According to the three-warranty period stipulated by the state, if the following conditions are met and the user refuses to repair or replace the machine, the machine can be returned.
1. The product can be withdrawn within 7 days from the date of sale in case of major performance failure, such as compressor failure, heat exchanger internal leakage, etc.
2. Within 1 year from the sale date, the user insists on returning the phone after being contacted more than twice and still unable to repair it (referring to the main performance).
Regulation of depreciation costs for returned machines
1 For users who do not completenot the return conditions but insist on returning the machine, the depreciation costs will be deducted according to the three guarantees. Every day from the date of purchase, 1% of the depreciation fee will be deducted from the depreciation fee, which will be deducted from the maintenance time and maintenance time.
2. For old machines that have been replaced with returned or exchanged machines, if they have repair value, the quality and performance of the repaired machine must meet factory quality standards before it can be sold.
On September 10, the 2020 Baxi wall-mounted boiler official website visual service 2.0 press conference on “Service Upgrade to Create a Win-Win Together” was successfully held in Hefei! At the meeting, the official website of Baxi Wall-hung Boiler released a new visual service 2.0 upgrade model to accelerate the realization of comprehensive coverage.leader of the service sector scene and once again respond to the new trend in the sector.