You can contact the Municipal Market Surveillance Office directly, or you can submit complaints and reports to 12315 or 12345.
In March 2021, the Shenzhen Municipal Market Inspection Bureau launched a month-long unified law enforcement operation to severely crack down on the sales of unknown, counterfeit and poor-quality electric bicycles and related lithium batteries and chargers in various stores selling safety helmets and other accessory products, and regulating the healthy development of the industry.
The purpose of this action is to verify whether the electric bicycle product manufacturer (Shenzhen) and the sales store that has obtained CCC certification have engaged in illegal modifications and other illegal activities in the sales process. As of March 18, the Shenzhen Market Supervision Department had inspected 880 manufacturing enterprises and msales stores, planned to file 7 files, seized 111 problematic helmet products and seized 4 suspected illegal products.
Special rectification of electric bicycles and related products in 2020
In the special rectification action of electric bicycles and related products in 2020, the monitoring of Shenzhen Municipal Market Bureau inspected 23,000 commercial units, 119 cases were filed, and a fine of 492,000 yuan was imposed. With the intensification of product quality supervision and random inspections, the pass rate of electric bicycles in Shenzhen has continued to increase.
According to statistics, in 2020, a total of 111 batches of four product categories, including electric bicycles, chargers, batteries and safety helmets, were randomly inspected. The overall pass rate was 73.6%, making for an overall pass rate of 73.6%. increase over one year of 28,1%. Among them, 53 batches of complete electric bicycle products were randomly inspected, with a pass rate of 82.6%.