I am engaged in musical training. After this year, I consider the need for outdoor promotion, so I want to buy an outdoor enclosure. At that time, I checked online and compared several models. I saw articles saying how good the quality of Magee was (I highly doubt it was released by the damn shooter), so I finally decided to buy a Magee speaker. I am in Longhua, Baoan, and the seller is from Longgang Buji. This is how the bad luck began. . . The irresponsible and superficial salesman and Jiang Ping, the owner of McGee, made me feel helpless and angry after all the trouble! (Disclaimer: I'm not a shooter and I don't want to post curses about a shooter killing his entire family. This makes no sense. Everyone is already used to curses like this from of a shooter. I just want everyone to experience it for themselves if what.I describe below is true)
The battery is an important part of the outdoor speaker If it is not properly charged, I am afraid it will not take long and I will have to spend 200 for. I bought two batteries to replace it. So after purchasing it, I called Xia Mai specifically to ask how to charge it. Jiang Ping, the owner of Ji Speaker, has his business card in the package that came with the speaker, and his *. *** on the back of the manual, I think the speaker seller should not be so precise and professional in his answers. After consulting him on the phone he said the charge was sufficient until the light on the top flashed. I kept asking if it could continue charging for a while after the light flashes and it enters a micro-charging state. necessary to charge for a while for the first time, Jiang Ping said that this did notdidn't matter and ended the customer consultation with such a superficial attitude. I had the impression at that moment that McGee's serve was too bad! The boss is so superficial! This is just the beginning of poor after-sales service!
After using the speaker several times outdoors, the speaker suddenly made a lot of noise during a promotion. The louder the volume, the louder the noise! This external promotion had to end prematurely. (Oh, a warning: what I bought was not McGee's lowest-end model. The model I bought was the 860a, which should be considered a mid-range speaker .) I then contacted the seller to report this problem. He said the speaker screw might be loose and asked me to take the bottom brace screw apart and try it myself. I thought about what would happen if I opened it privately andIt was not under warranty, so I asked to send it to him for repair. . On the weekend I called him and asked if he had time. He said yes, so I took the speaker to the seller and waited for the car to be transferred. It took almost two hours to get there. After the seller invited me, he was busy with other things. After waiting for a while, he came to me and told me to take the speaker to his place first, and I would come back and collect it once it was repaired. . I said I was in a hurry and it would be difficult to go see him, so he said nothing and went back to his own business. After leaving me aside for a while, I got really angry and beat Jiang, the. McGee's boss. I called Ping, trying to use it to pressure the seller into helping me fix it quickly. He told the seller that might be the problem and asked the seller to checkif that was the problem. After the salesman ruled it out, I called Jiang Ping back to tell him that it might be this problem, but after. The seller checked, it was not this problem several times. After making several calls to Jiang Ping and struggling several times, the seller said it could not be repaired and would have to be sent back to the factory for repair. I called Jiang Ping again to confirm. This time it was good. He said I could repair it myself, I could just spend one yuan to buy an eight-pin integrated chip from Huaqiangbei and replace it myself. model. SellMy house is nearby. After the call he told me it wasn't the problem with the eight pin chip, and he confirmed it by replacing it. He suspected there was a problem with a small circuit board in the speaker. He could simply send the circuit board back to Jiang Ping for repair. Unexpectedly, this person who claims to be involved with the Magee brand for several years would treat customers with such a superficial attitude! (If I believed it, I would have to take the speaker back and go to Huaqiangbei to buy chips. Not to mention the long journey and tedious travel. After buying it, I didn't have a soldering iron to solder it myself -same.) I had to find a repair shop nearby to solder it.) I agree. After hearing the idea from the seller, I said that after he repaired it and sent it back, he would call me and say okay, come and get it, because I also needed it urgently, and he accepted. Then a week later he didn't call me, so I took it upon myself to call and ask if it had been repaired and sent back. He told me he had come back and that I could go get him. . . Sometimes it's true, you were the master when you bought it, and he's the master after you bought it,it seems to have been repaired this time, and I didn't dare turn up the volume too much to test it elsewhere! people's places. (If I knew there would be new problems later, I should have tried more in the seller's store)
After getting it back, I started the outdoor promotion again normal. Unexpectedly, when the volume was increased to a moderately high level, a new problem appeared! Increase the volume and the sound will stop for a moment, then stop. My colleagues and I were devastated. Why did the speakers that had just been repaired develop new problems? I quickly called the seller to report the problem. He told me the tension might not be enough and asked me to call Jiang Ping. He also said the battery might not be charged and asked me. I have to be careful when loading. Let the light quickly change to flashing stateso much, I charged the speaker as he said and paid attention to it for four hours! The light will start flashing when fully charged, indicating that the battery is indeed fully charged. I turned on the speaker to test and found that the problem persisted. It wasn't an under-charging issue at all. The next day I called the seller to explain that the problem was not due to insufficient charging and requested that the entire machine be sent back to the factory for repair. The salesman told me he wouldn't be at work that day and asked me to return it. myself. I called Jiang Ping back and explained that the problem was not that the charger was not charging. The problem has occurred several times. I wanted to ask him to replace it because it was very inconvenient for me to go to the seller and I had to go. return to seller after repairration. It was very inconvenient to run to collect it, and it also delayed our normal advertising. Jiang Ping said that it is impossible to change, it is impossible to retreat, and we can only repair. Then he asked me to send it myself. I asked who would pay for the shipping, and he said, let me pay! I'm baffled. I haven't stopped since I bought that bad Magee speaker. Some problem or another happened the last time I was asked to buy accessories to fix it. This time I was asked to pay. for this and send it to me. Return to manufacturer for repair! I was so angry that I immediately got excited about Mr. Jiang, McGee's boss. I said, is this how you do after-sales service at McGee? Is it like kicking a ball, kicking the client when something goes wrong or just asking them tofix it himself? Shortly after purchasing it, something went wrong over and over again and I had to pay out of pocket to return it to the factory for repair? He asked me not to talk, then told me he would call the seller. After a while, I received an SMS from the seller: "Send it to the factory for repair." Damn, that's how these bird guys play football, and that's how customer service is done! Forget it, you can't afford after-sales service, I can afford to repair it! I took it to a nearby repair shop and repaired it myself, which cost me 80 yuan. This did not include replacing the woofer (the woofer eardrum was broken and the bottom end was making a squeaking noise). This is McGee quality and after-sales service! I regret having bought this speaker without really understanding the quality and after-sales service of Magee speakers! Yes! Now that II bought this broken speaker, you're the boss. If there's a problem, you can kick me, you can make me spend "a dollar" to fix it myself, you can make me make that many calls. in vain, you can call me in vain. Let me make a few more trips and I can pay the freight to return it to the factory for repair. But you forgot: a boat can transport a boat, but it can also capsize it! I will take the time today to write down my experience after using Magee and let those who are considering purchasing outdoor speakers know about your true attitude towards quality and after-sales service, so that they can choose carefully! Who would dare to buy such a so-called brand? ?