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SIST EN 14534:2016
01-julij-2016
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SIST EN 14534:2004+A1:2007
SIST-TP CEN/TR 15369:2007
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YURþLWYH]DPDVRYQRSRãWR
Postal services - Quality of service - Measurement of the transit time of end-to-end
services for bulk mail
Postalische Dienstleistungen - Dienstqualität - Laufzeitmessung 'end-to-end' für
Massensendungen
Services postaux - Qualité de service - Mesure du délai d'acheminement des services de
bout en bout pour le courrier en nombre
Ta slovenski standard je istoveten z: EN 14534:2016
ICS:
03.240 Poštne storitve Postal services
SIST EN 14534:2016 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
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SIST EN 14534:2016
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SIST EN 14534:2016
EN 14534
EUROPEAN STANDARD
NORME EUROPÉENNE
May 2016
EUROPÄISCHE NORM
ICS 03.240 Supersedes CEN/TR 15369:2006, EN
14534:2003+A1:2007
English Version
Postal services - Quality of service - Measurement of the
transit time of end-to-end services for bulk mail
Services postaux - Qualité de service - Mesure du délai Postalische Dienstleistungen - Dienstqualität - Messung
d'acheminement des services de bout en bout pour le der Durchlaufzeit von Massensendungen von Ende zu
courrier en nombre Ende
This European Standard was approved by CEN on 4 February 2016.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2016 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 14534:2016 E
worldwide for CEN national Members.
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SIST EN 14534:2016
EN 14534:2016 (E)
Contents Page
European foreword . 5
Introduction . 6
1 Scope . 8
2 Normative references . 9
3 Terms and definitions . 9
4 Symbols and abbreviations . 18
5 Transit time as a Quality-of-Service indicator . 19
5.1 General . 19
5.2 Transit time calculation . 19
6 Methodology . 22
6.1 Representative sample design . 22
6.2 Minimum Sample Size (MSS) . 22
6.3 The design basis
...