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Standard
ISO 24512
Second edition
Activities relating to drinking
2024-02
water and wastewater services —
Guidelines for the management
of drinking water utilities and for
the assessment of drinking water
services
Activités relatives aux services de l'eau potable et de
l'assainissement — Lignes directrices pour le management des
services publics de l'eau potable et pour l'évaluation des services
fournis
Reference number
ISO 24512:2024(en) © ISO 2024
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ISO 24512:2024(en)
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© ISO 2024
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Published in Switzerland
© ISO 2024 – All rights reserved
ii
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ISO 24512:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Components of drinking water supply systems . 4
4.1 General .4
4.2 Types of drinking water supply systems .5
4.3 Water source.5
4.4 Intake and transport .5
4.5 Treatment .5
4.6 Storage, transport and distribution .6
4.7 Disposal of residues .6
5 Objectives for the water utility . . 6
5.1 General .6
5.2 Protection of public health .8
5.3 Meeting users’ needs and expectations .8
5.4 Provisi
...