ISO 24512:2024

Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services

ISO 24512:2024

Name:ISO 24512:2024   Standard name:Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services
Standard number:ISO 24512:2024   language:English language
Release Date:22-Feb-2024   technical committee:ISO/TC 224 - Drinking water, wastewater and stormwater systems and services
Drafting committee:ISO/TC 224 - Drinking water, wastewater and stormwater systems and services   ICS number:03.080.30 - Services for consumers
International
Standard
ISO 24512
Second edition
Activities relating to drinking
2024-02
water and wastewater services —
Guidelines for the management
of drinking water utilities and for
the assessment of drinking water
services
Activités relatives aux services de l'eau potable et de
l'assainissement — Lignes directrices pour le management des
services publics de l'eau potable et pour l'évaluation des services
fournis
Reference number
ISO 24512:2024(en) © ISO 2024

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ISO 24512:2024(en)
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© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
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Email: [email protected]
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Published in Switzerland

© ISO 2024 – All rights reserved
ii

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ISO 24512:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Components of drinking water supply systems . 4
4.1 General .4
4.2 Types of drinking water supply systems .5
4.3 Water source.5
4.4 Intake and transport .5
4.5 Treatment .5
4.6 Storage, transport and distribution .6
4.7 Disposal of residues .6
5 Objectives for the water utility . . 6
5.1 General .6
5.2 Protection of public health .8
5.3 Meeting users’ needs and expectations .8
5.4 Provisi
...

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