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Standard
ISO 6273
First edition
Assistive products — Accessibility
2024-03
guidelines and requirements to
survey the needs of persons with
sensory disabilities for assistive
products and services
Reference number
ISO 6273:2024(en) © ISO 2024
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ISO 6273:2024(en)
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Published in Switzerland
© ISO 2024 – All rights reserved
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ISO 6273:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Accessibility of surveys . 5
4.1 Management of the survey process .5
4.1.1 Accessibility requirements and recommendations .5
4.1.2 Planning of the survey project .5
4.1.3 Documentation of the survey process .5
4.1.4 Design of the data collection instruments and pre-tests .6
4.1.5 Recruitment of participants . .6
4.1.6 Problems and complaints management.7
4.2 Types of survey data . .7
4.2.1 General .7
4.2.2 Quantitative data .7
4.2.3 Qualitative data .7
5 Data collection . . 8
5.1 General .8
5.2 Questionnaire
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