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Standard
ISO 21388-2
First edition
Acoustics — Hearing aid fitting
2024-05
management —
Part 2:
Tele-services as part of hearing aid
fitting management (tHAFM)
Acoustique — Processus d'adaptation des aides auditives —
Partie 2: Télé-services dans le cadre du processus d'adaptation
des aides auditives
Reference number
ISO 21388-2:2024(en) © ISO 2024
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ISO 21388-2:2024(en)
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Published in Switzerland
© ISO 2024 – All rights reserved
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ISO 21388-2:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Service preconditions . 2
4.1 General .2
4.2 Educational requirements for HAPs providing tele-services as part of hearing aid
fitting management (HAFM)) .3
4.3 Facility requirements (for tele-services) .4
4.3.1 General .4
4.3.2 Guidelines for client facilities .4
4.4 Equipment requirements .4
4.4.1 General .4
4.4.2 Guidelines for safety and quality .5
4.4.3 Guidelines for service support .5
4.4.4 Guidelines for service delivery .6
4.4.5 Guidelines for infrastructure management .6
4.4.6 Guidelines for deployment management .6
...