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TECHNICAL SPECIFICATION
Digital cellular telecommunications system (Phase 2+) (GSM);
Universal Mobile Telecommunications System (UMTS);
LTE;
Telecommunication management;
Principles and high level requirements
(3GPP TS 32.101 version 15.0.0 Release 15)
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3GPP TS 32.101 version 15.0.0 Release 15 1 ETSI TS 132 101 V15.0.0 (2018-09)
Reference
RTS/TSGS-0532101vf00
Keywords
GSM,LTE,UMTS
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3GPP TS 32.101 version 15.0.0 Release 15 2 ETSI TS 132 101 V15.0.0 (2018-09)
Intellectual Property Rights
Essential patents
IPRs essential or potentially essential to normative deliverables may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
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Foreword
This Technical Specification (TS) has been produced by ETSI 3rd Generation Partnership Project (3GPP).
The present document may refer to technical specifications or reports using their 3GPP identities, UMTS identities or
GSM identities. These should be interpreted as being references to the corresponding ETSI deliverables.
The cross reference between GSM, UMTS, 3GPP and ETSI identities can be found under
.
Modal verbs terminology
In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and
"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of
provisions).
"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.
ETSI
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3GPP TS 32.101 version 15.0.0 Release 15 3 ETSI TS 132 101 V15.0.0 (2018-09)
Contents
Intellectual Property Rights . 2
Foreword . 2
Modal verbs terminology . 2
Foreword . 6
1 Scope . 7
2 References . 7
3 Definitions and abbreviations . 10
3.1 Definitions . 10
3.2 Abbreviations . 11
4 General . 13
4.1 PLMN Telecom Management . 13
4.1.1 Basic objectives for PLMN management . 13
4.1.2 3GPP reference model . 14
4.1.3 3GPP provisioning entities . 14
4.1.4 Management infrastructure of the PLMN . 14
4.2 ITU-T TMN. 14
5 Architectural framework . 16
5.1 Management reference model and interfaces . 16
5.1.1 Overview . 16
5.1.2 Interfaces from Operations Systems to NEs (Type 1 & 2) . 18
5.1.2.1 Interfaces from EM Operations Systems to NEs (Type 1) . 19
5.1.2.2 Interfaces from NM Operations Systems to NEs (Type 2) . 19
5.1.3 Interfaces to Enterprise Systems (Type 3) . 20
5.1.3a Interface between Network Managers (Type 4). 20
5.1.3b Interface between Domain Managers (Type 4a) - the Itf-P2P Interface . 20
5.1.4 Interfaces to Operations Systems in other organisations (Type 5) . 20
5.1.5 Inter-NE interfaces (Type 6) . 20
5.1.6 Interface between NMLS and NM (Type 7) . 20
5.2 Interface levels . 21
5.2.1 Overview . 21
5.2.2 Information Model level . 21
5.2.3 Solution Set (SS) level . 21
5.2.4 Management-application-layer-protocol level . 21
5.2.5 Networking protocol level . 22
5.2.6 Physical level . 22
5.3 3GPP compliance conditions . 22
5.4 Service Oriented Architecture (SOA) . 22
5.4.1 Basic elements of SOA . 22
5.4.2 Aggregation of SOA basic elements . 23
5.4.3 Information transfer bus . 24
5.4.4 SOA elements within the Management reference model . 24
5.4.5 SOA-based representation of the Management Reference Model . 25
5.4.6 SOA-supporting Solution Set . 26
5.5 Converged Mana ge ment . 26
5.5.1 Introduction to FNIM. 26
5.5.2 FNIM Features . 26
5.5.3 FNIM Elements . 27
5.5.3.1 FNIM components . 27
5.5.3.2 Relations between model components (including UIM) . 27
5.5.3.3 Relations among pairs of model components . 28
6 PLMN management processes . 29
6.1 Process decomposition . 29
6.2 Void . 30
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3GPP TS 32.101 version 15.0.0 Release 15 4 ETSI TS 132 101 V15.0.0 (2018-09)
6.3 Void . 30
6.4 Void . 30
6.5 Customer Relationship Management (CRM) processes . 30
6.5.1 CRM Support & Readiness . 30
6.5.2 Customer Interface Management . 30
6.5.3 Marketing Fulfilment Response . 31
6.5.4 Selling . 31
6.5.5 Order Handling . 31
6.5.6 Problem Handling . 31
6.5.7 Customer QoS/SLA Management . 31
6.5.8 Billing & Collections Management) . 31
6.5.9 Retention & Loyalty . 31
6.6 Service Management & Operations (SM&O) Processes . 32
6.6.1 SM&O Support & Readiness . 32
6.6.2 Service Configuration & Activation . 32
6.6.3 Service Problem Management . 33
6.6.4 Service Quality Management . 33
6.6.5 Service & Specific Instance Rating . 33
6.7 Resource Management & Operations (RM&O) Processes . 33
6.7.1 RM&O Support & Readiness . 34
6.7.2 Resource Provisioning . 34
6.7.3 Resource Trouble Management . 35
6.7.4 Resource Performance Management . 35
6.7.5 Resource Data Collection & Processing . 35
6.8 Supplier/Partner Relationship Management (S/PRM) processes . 35
6.8.1 S/PRM Support & Readiness . 36
6.8.2 S/P Requisition Management . 36
6.8.3 S/P Problem Reporting & Management. 36
6.8.4 S/P Performance Management . 36
6.8.5 S/P Settlements & Billing Management . 37
6.8.6 S/P Interface Management . 37
7 PLMN management functional architecture . 38
7.1 TM architectural aspects . 38
7.2 Performance Management . 39
7.2.1 Overview . 39
7.2.2 Standardisation objectives . 39
7.3 Roaming management overview . 40
7.4 Fraud management overview . 40
7.5 Fault Management . 41
7.5.1 Overview . 41
7.5.2 Standardisation objectives . 42
7.6 Security Management . 43
7.6.1 Overview . 43
7.6.1.1 Layer B - OAM&P Transport IP Network . 43
7.6.1.2 Layer A - Application Layer . 43
7.6.1.3 Common Services . 44
7.7 Software Management . 45
7.7.1 Overview . 45
7.7.1.1 Main Software Management process . 45
7.7.1.2 Software Fault Management . 46
7.8 Configuration Management . 49
7.9 Accounting Management . 49
7.10 Subscription Management . 50
7.11 Subscriber and Equipment Trace Management . 51
7.12 OAM&P of the PLMN "Management Infrastructure" . 51
7.13 Service Level Trace Management . 51
Annex A (normative): 3GPP Management-application-layer-protocols . 52
Annex B (normative): 3GPP management network layer protocols . 53
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3GPP TS 32.101 version 15.0.0 Release 15 5 ETSI TS 132 101 V15.0.0 (2018-09)
Annex C (normative): 3GPP management IRP Solution Sets. 54
Annex D (informative): QoS Management . 55
D.1 Overview . 55
D.2 QoS Provisioning . 56
D.2.0 Introduction . 56
D.2.1 Conceptual Architecture . 57
D.2.2 NML QoS Policy Provisioning . 58
D.2.3 EML QoS Policy Provisioning . 58
D.2.4 Policy Decision Point . 59
D.2.5 Policy Enforcement Point . 59
D.3 QoS Monitoring . 60
D.3.0 Introduction . 60
D.3.1 QoS Monitoring Conceptual Architecture . 60
D.3.2 Network Element . 61
D.3.3 Element Management Layer. 62
D.3.4 Network Management Layer . 63
D.4 QoS Management References . 64
D.4.1 Policy Based QoS Provisioning References . 64
D.4.2 Policy Based QoS Monitoring References . 65
Annex E (normative): Type 2 protocols and information model for use in Type 4a
management interface . 67
Annex F (informative): Change history . 68
History . 69
ETSI
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3GPP TS 32.101 version 15.0.0 Release 15 6 ETSI TS 132 101 V15.0.0 (2018-09)
Foreword
rd
This Technical Specification (TS) has been produced by the 3 Generation Partnership Project (3GPP).
The contents of the present document are subject to continuing work within the TSG and may change following formal
TSG approval. Should the TSG modify the contents of the present document, it will be re-released by the TSG with an
identifying change of release date and an increase in version number as follows:
Version x.y.z
where:
x the first digit:
1 presented to TSG for information;
2 presented to TSG for approval;
3 or greater indicates TSG approved document under change control.
y the second digit is incremented for all changes of substance, i.e. technical enhancements, corrections,
updates, etc.
z the third digit is incremented when editorial only changes have been incorporated in the document.-
ETSI
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3GPP TS 32.101 version 15.0.0 Release 15 7 ETSI TS 132 101 V15.0.0 (2018-09)
1 Scope
The present document establishes and defines the management principles and high-level requirements for the
management of PLMNs.
In particular, the present document identifies the requirements for:
- the upper level of a management system;
- the reference model, showing the elements the management system interacts with;
- the network operator processes needed to run, operate and maintain a network;
- the functional architecture of the management system;
- the principles to be applied to management interfaces.
The requirements identified in the present document are directed to the further development of management
specifications as well as the development of management products. The present document can be seen as guidance for
the development of all other Technical Specification addressing the management of PLMNs.
The present document does not provide physical architectures of the management system. These aspects are defined and
discussed in more detail in TS 32.102 [101].
Verbal forms used to indicate requirements in the present document (e.g. "shall", "should", "may") are used in
compliance with 3GPP specification Drafting Rules TR 21.801 [104].
2 References
The following documents contain provisions which, through reference in this text, constitute provisions of the present
document.
- References are either specific (identified by date of publication, edition number, version number, etc.) or
non-specific.
- For a specific reference, subsequent revisions do not apply.
- For a non-specific reference, the latest version applies. In the case of a reference to a 3GPP document (including
a GSM document), a non-specific reference implicitly refers to the latest version of that document in the same
Release as the present document.
[1] ITU-T Recommendation M.3010 (2000): "Principles for a telecommunications management
network".
[2] 3GPP TS 22.101: "Service aspects; Service Principles".
[3] 3GPP TS 32.111-1: "Telecommunication management; Fault Management; Part 1: 3G fault
management requirements".
[4] IETF RFC 959: "File Transfer Protocol (FTP)"; October 1985, J. Postel, J. Reynolds, ISI.
(Status: Standard).
[5] IETF RFC 783: "Trivial File Transfer Protocol (TFTP)"; rev. 2, June 1981, K.R. Sollins MIT.
(Status: Unknown).
[6] IETF RFC 1157: "Simple Network Management Protocol (SNMP)": May 1990, J. Case, SNMP
Research, M. Fedor, Performance Systems International, M. Schoffstall, Performance Systems
International, J. Davin, MIT Laboratory for Computer Science. (Status: Standard).
[7] IETF RFC 2401: "Security Architecture for the Internet Protocol"; November 1998.
(Status: Proposed Standard).
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3GPP TS 32.101 version 15.0.0 Release 15 8 ETSI TS 132 101 V15.0.0 (2018-09)
[8] The Object Management Group (OMG)
...