ETSI TS 103 739 V1.3.1 (2018-10)

Speech and multimedia Transmission Quality (STQ); Transmission requirements for wideband wireless terminals (handset and headset) from a QoS perspective as perceived by the user

ETSI TS 103 739 V1.3.1 (2018-10)

Name:ETSI TS 103 739 V1.3.1 (2018-10)   Standard name:Speech and multimedia Transmission Quality (STQ); Transmission requirements for wideband wireless terminals (handset and headset) from a QoS perspective as perceived by the user
Standard number:ETSI TS 103 739 V1.3.1 (2018-10)   language:English language
Release Date:17-Oct-2018   technical committee:STQ - Speech and multimedia Transmission Quality
Drafting committee:   ICS number:
ETSI TS 103 739 V1.3.1 (2018-10)






TECHNICAL SPECIFICATION
Speech and multimedia Transmission Quality (STQ);
Transmission requirements for wideband wireless terminals
(handset and headset) from a QoS perspective
as perceived by the user

---------------------- Page: 1 ----------------------
2 ETSI TS 103 739 V1.3.1 (2018-10)



Reference
RTS/STQ-272-3
Keywords
speech, terminal

ETSI
650 Route des Lucioles
F-06921 Sophia Antipolis Cedex - FRANCE

Tel.: +33 4 92 94 42 00  Fax: +33 4 93 65 47 16

Siret N° 348 623 562 00017 - NAF 742 C
Association à but non lucratif enregistrée à la
Sous-Préfecture de Grasse (06) N° 7803/88

Important notice
The present document can be downloaded from:

The present document may be made available in electronic versions and/or in print. The content of any electronic and/or
print versions of the present document shall not be modified without the prior written authorization of ETSI. In case of any
existing or perceived difference in contents between such versions and/or in print, the only prevailing document is the
print of the Portable Document Format (PDF) version kept on a specific network drive within ETSI Secretariat.
Users of the present document should be aware that the document may be subject to revision or change of status.
Information on the current status of this and other ETSI documents is available at

If you find errors in the present document, please send your comment to one of the following services:

Copyright Notification
No part may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying
and microfilm except as authorized by written permission of ETSI.
The content of the PDF version shall not be modified without the written authorization of ETSI.
The copyright and the foregoing restriction extend to reproduction in all media.

© ETSI 2018.
All rights reserved.

TM TM TM
DECT , PLUGTESTS , UMTS and the ETSI logo are trademarks of ETSI registered for the benefit of its Members.
TM TM
3GPP and LTE are trademarks of ETSI registered for the benefit of its Members and
of the 3GPP Organizational Partners.
oneM2M logo is protected for the benefit of its Members.

GSM and the GSM logo are trademarks registered and owned by the GSM Association.
ETSI

---------------------- Page: 2 ----------------------
3 ETSI TS 103 739 V1.3.1 (2018-10)
Contents
Intellectual Property Rights . 5
Foreword . 5
Modal verbs terminology . 5
Introduction . 5
1 Scope . 6
2 References . 6
2.1 Normative references . 6
2.2 Informative references . 7
3 Definition of terms and abbreviations . 8
3.1 Terms . 8
3.2 Abbreviations . 8
4 Configurations and interfaces . 9
4.1 Introduction . 9
4.2 Access networks . 9
4.3 Additional (radio) links between the terminal and external electroacoustical devices . 9
5 Test Configurations . 9
5.1 Set-up interface . 9
5.2 Set-up for terminals . 10
5.2.0 General . 10
5.2.1 Setup for handsets and headsets . 10
5.2.2 Setup of variable echo path . 11
5.2.3 Setup for testing positionial robustness of handsets . 12
5.3 Acoustical environment . 13
5.4 Test signals . 13
5.5 Calibration . 14
5.6 Environmental conditions for tests . 15
5.7 Accuracy of test equipment . 15
5.8 Power feeding conditions . 16
5.9 Influence of terminal delay on measurements . 16
6 Codec independent requirements and associated Measurement Methodologies . 16
6.1 Send and receive frequency response . 16
6.1.1 Send frequency response . 16
6.1.2 Receive frequency response . 18
6.1.3 Positional Robustness of Frequency Response . 21
6.1.3.1 Send. 21
6.1.3.2 Receive . 21
6.2 Send and receive loudness ratings . 22
6.2.1 Send Loudness Rating (SLR). 22
6.2.2 Microphone (mic) mute . 22
6.2.3 Receive Loudness Rating (RLR) . 23
6.2.4 Positional Robustness of LR . 23
6.2.4.1 SLR . 23
6.2.4.2 RLR . 24
6.3 Sidetone parameters . 24
6.3.1 Introduction. 24
6.3.2 SideTone Masking Rating (STMR) . 24
6.3.3 Sidetone delay . 24
6.4 Send and receive noise . 25
6.4.1 Send noise . 25
6.4.2 Receive noise . 26
6.5 Send and receive distortion . 26
6.5.1 Introduction. 26
ETSI

---------------------- Page: 3 ----------------------
4 ETSI TS 103 739 V1.3.1 (2018-10)
6.5.2 Send Distortion . 27
6.5.3 Receive distortion . 27
6.6 Stability loss . 28
6.7 Terminal Coupling Loss (TCL) . 29
6.8 Double talk performance . 30
6.8.1 Introduction. 30
6.8.2 Attenuation Range in Send Direction during Double Talk A , , . 30
H S dt
6.8.3 Attenuation Range in Receive Direction during Double Talk A , , . 31
H R dt
6.8.4 Detection of echo components during double Talk . 32
6.8.5 Minimum activation level and sensitivity of double talk detection . 33
6.9 Switching parameters . 34
6.9.1 Activation in Send Direction . 34
6.9.2 Minimum activation level and sensitivity in Receive direction . 34
6.9.3 Automatic level control . 34
6.9.4 Silence Suppression and Comfort Noise Generation . 35
6.9.5 Non Linear Processing . 35
6.10 Background noise performance . 35
6.10.1 Performance in send direction in the presence of background noise . 35
6.10.2 Speech Quality in the Presence of Background Noise . 36
6.10.3 Quality of Background Noise Transmission (with Far End Speech) . 36
6.10.4 Positional Robustness of Speech Quality in the Presence of Background Noise . 37
6.11 Quality of echo cancellation . 37
6.11.1 Temporal echo effects . 37
6.11.2 Spectral Echo Attenuation . 38
6.11.3 Occurrence of Artefacts . 38
6.11.4 Variable echo path . 38
6.12 Send and receive delay or round trip delay . 39
6.13 Void . 41
7 Codec dependent requirements and associated Measurement Methodologies . 41
7.1 Speech Coders . 41
7.2 Objective listening Quality in send and receive direction . 41
7.2.0 Introduction. 41
7.2.1 Objective listening speech quality MOS-LQO in send direction . 42
7.2.2 Objective listening quality MOS-LQO in receive direction . 42
7.2.2.1 Jitter- and Error-Free Condition . 42
7.2.2.2 Packet Impairments . 43
Annex A (informative): Bibliography . 45
History . 46

ETSI

---------------------- Page: 4 ----------------------
5 ETSI TS 103 739 V1.3.1 (2018-10)
Intellectual Property Rights
Essential patents
IPRs essential or potentially essential to normative deliverables may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (https://ipr.etsi.org/).
Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Trademarks
The present document may include trademarks and/or tradenames which are asserted and/or registered by their owners.
ETSI claims no ownership of these except for any which are indicated as being the property of ETSI, and conveys no
right to use or reproduce any trademark and/or tradename. Mention of those trademarks in the present document does
not constitute an endorsement by ETSI of products, services or organizations associated with those trademarks.
Foreword
This Technical Specification (TS) has been produced by ETSI Technical Committee Speech and multimedia
Transmission Quality (STQ).
Modal verbs terminology
In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and
"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of
provisions).
"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.
Introduction
The present document covers wireless speech terminals. It aims to enhance the interoperability and end-to-end quality
with all other types of terminals.
The advanced signal processing of terminals is targeted to speech signals. Therefore, wherever possible speech signals
are used for testing in order to achieve realistic test conditions and meaningful results.
ETSI

---------------------- Page: 5 ----------------------
6 ETSI TS 103 739 V1.3.1 (2018-10)
1 Scope
The present document provides speech transmission performance requirements for wireless terminals; it addresses all
types of wireless terminals, including softphones. The present document addresses handset and headset functions of
wideband wireless terminals.
Differently from other standards which define minimum performance requirements, it is the intention of the present
document to specify terminal equipment requirements which enable manufacturers and service providers to enable good
quality end-to-end speech performance as perceived by the user whatever be the radio link (terminals may implement
different radio links with the access network).

When an additional radio link between the terminal and external electroacoustical devices is used (e.g. Bluetooth link),
the present document will address the overall quality.
In the present document objective measurement methodologies and requirements for wireless speech terminals are
given.
In addition to basic testing procedures, the present document describes advanced testing procedures taking into account
further quality parameters as perceived by the user.
The requirements available in the present document will ensure a high compatibility across access networks with all
types of terminals.
It is the aim to optimize the listening and talking quality, conversational performance, as well as the use in noisy
environments. Related requirements and test methods will be defined in the present document.
For all the functions, the present document will consider the limitations in audio performance due to different form
factors (e.g. size, shape).
Terminals which are not intended to be connected to public networks are outside the scope of the present document.
2 References
2.1 Normative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
Referenced documents which are not found to be publicly available in the expected location might be found at
https://docbox.etsi.org/Reference/.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
The following referenced documents are necessary for the application of the present document.
[1] Void.
[2] Void.
[3] Recommendation ITU-T P.56: "Objective measurement of active speech level".
[4] Recommendation ITU-T P.57: "Artificial ears".
[5] Recommendation ITU-T P.58: "Head and torso simulator for telephonometry".
[6] Recommendation ITU-T P.64: "Determination of sensitivity/frequency characteristics of local
telephone systems".
[7] Recommendation ITU-T P.79: "Calculation of loudness ratings for telephone sets".
ETSI

---------------------- Page: 6 ----------------------
7 ETSI TS 103 739 V1.3.1 (2018-10)
[8] Recommendation ITU-T P.340: "Transmission characteristics and speech quality parameters of
hands-free terminals".
[9] Recommendation ITU-T P.380: "Electro-acoustic measurements on headsets".
[10] Recommendation ITU-T P.501 Amendment 1 (2012): "Test signals for use in telephonometry".
[11] Recommendation ITU-T P.502: "Objective test methods for speech communication systems using
complex test signals".
[12] Recommendation ITU-T P.581: "Use of head and torso simulator for hands-free terminal testing".
[13] IEC 61672: "Electroacoustics - Sound Level Meters".
[14] IEC 61260: "Electroacoustics - Octave-band and fractional-octave-band filters".
[15] ETSI TS 126 171 (V6.0.0): "Digital cellular telecommunications system (Phase 2+); Universal
Mobile Telecommunications System (UMTS); AMR speech codec, wideband; General description
(3GPP TS 26.171 version 6.0.0 Release 6)".
[16] Recommendation ITU-T G.729.1: "G.729 based embedded variable bit-rate coder: An 8-32 kbit/s
scalable wideband coder bitstream interoperable with G.729".
[17] Recommendation ITU-T G.722: "7 kHz audio-coding within 64 kbit/s".
[18] Recommendation ITU-T G.711.1: "Wideband embedded extension for ITU-T G.711 pulse code
modulation".
[19] Recommendation ITU-T G.722.2: "Wideband coding of speech at around 16 kbit/s using Adaptive
Multi-Rate Wideband (AMR-WB)".
[20] ETSI TS 103 106: "Speech and multimedia Transmission Quality (STQ); Speech quality
performance in the presence of background noise: Background noise transmission for mobile
terminals-objective test methods".
[21] Recommendation ITU-T P.311: "Transmission characteristics for wideband digital handset and
headset telephones".
[22] ETSI TS 126 441 (V12.0.0): "Universal Mobile Telecommunications System (UMTS); LTE; EVS
Codec General Overview (3GPP TS 26.441 version 12.0.0 Release 12)".
[23] ETSI TS 103 224: "Speech and multimedia Transmission Quality (STQ); A sound field
reproduction method for terminal testing including a background noise database".
[24] Recommendation ITU-T P.1010: "Fundamental voice transmission objectives for VoIP terminals
and gateways".
[25] Recommendation ITU-T P.863: "Perceptual objective listening quality prediction".
[26] Recommendation ITU-T P.863.1: "Application guide for Recommendation ITU-T P.863".
[27] Recommendation ITU-T G.122: "Influence of national systems on stability and talker echo in
international connections".
2.2 Informative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
ETSI

---------------------- Page: 7 ----------------------
8 ETSI TS 103 739 V1.3.1 (2018-10)
The following referenced documents are not necessary for the application of the present document but they assist the
user with regard to a particular subject area.
[i.1] ETSI EG 201 377-1: "Speech and multimedia Transmission Quality (STQ); Specification and
measurement of speech transmission quality; Part 1: Introduction to objective comparison
measurement methods for one-way speech quality across networks".
3 Definition of terms and abbreviations
3.1 Terms
For the purposes of the present document, the following terms apply:
artificial ear: device for the calibration of earphones incorporating an acoustic coupler and a calibrated microphone for
the measurement of the sound pressure and having an overall acoustic impedance similar to that of the median adult
human ear over a given frequency band
codec: combination of an analogue-to-digital encoder and a digital-to-analogue decoder operating in opposite directions
of transmission in the same equipment
diffuse field equalization: equalization of the HATS sound pick-up, equalization of the difference, in dB, between the
spectrum level of the acoustic pressure at the ear Drum Reference Point (DRP) and the spectrum level of the acoustic
pressure at the HATS Reference Point (HRP) in a diffuse sound field with the HATS absent by applying the reverse
nominal curve of table 3 of Recommendation ITU-T P.58 [5]
Head And Torso Simulator (HATS) for telephonometry: manikin extending downward from the top of the head to
the waist, designed to simulate the sound pick-up characteristics and the acoustic diffraction produced by a median
human adult and to reproduce the acoustic field generated by the human mouth
Mouth Reference Point (MRP): point located on axis and 25 mm in front of the lip plane of a mouth simulator
nominal setting of the volume control: setting of receive volume control of a device, which obtains a RLR value close
to 2 dB
3.2 Abbreviations
For the purposes of the present document, the following abbreviations apply:
a.c. alternating current
AM-FM Amplitude Modulation - Frequency Modulation
AMR-WB Adaptive Mode Rate - Wide Band
CDMA Code Division Multiple Access
CS Composite Source
CSS Composite Source Signal
DECT Digital Enhanced Cordless Telecommunications
DRP ear Drum Reference Point
DUT Device Under Test
ECRP EarCap Reference Point
ELR Echo Loudness Rating
ERP Ear Reference Point
EVS Enhanced Voice Services
FFT Fast Fourier Transform
G-MOS-LQOw Overall transmission quality for wideband systems
GSM Global System for Mobile communication (3GPP)
HATS Head And Torso Simulator
HRP HATS Reference Point
LQO Listening Quality Objective
LR Loudness Rating
LTE Long Term Evolution (3GPP)
ETSI

---------------------- Page: 8 ----------------------
9 ETSI TS 103 739 V1.3.1 (2018-10)
MOS Mean Opinion Score
MRP Mouth Reference Point
NLP Non-Linear Processing
N-MOS-LQOw Transmission quality of the background noise for wideband systems
PN Pseudo noise sequence
POI Point Of Interconnect
QoS Quality of Service
RF Radio Frequency
RLR Receive Loudness Rating
RMS Root Mean Square
SLR Send Loudness Rating
S-MOS-LQOw Transmission quality of the speech for wideband systems
STD Standard (handset position)
STMR Side Tone Masking Rating
TCL Terminal Coupling Loss
TOSQA Telecommunications Objective Speech Quality Assessment
UMTS Universal Mobil Telecommunications System
VAD Voice Activity Detection
VoLTE Voice over LTE
WB WideBand
WIFI Wireless fidelity
WIMAX™ Worldwide Interoperability for Microwave ACCess
4 Configurations and interfaces
4.1 Introduction
The present document is intended to be applicable for different wireless access networks and for additional radio links.
4.2 Access networks
The present document applies to any wireless terminal whatever the network access, e.g. GSM, UMTS, VoLTE, DECT,

Bluetooth , WIFI, WIMAX™ and CDMA.
4.3 Additional (radio) links between the terminal and external
electroacoustical devices
The whole terminal may include additional (radio) links. The most of the requirements and test methods apply to the
whole terminal. Specific requirements and test methods on additional links are for further study.
5 Test Configurations
5.1 Set-up interface
The generic schematic as defined in figure 5.1-1 is applicable to any wireless link.
ETSI

---------------------- Page: 9 ----------------------
10 ETSI TS 103 739 V1.3.1 (2018-10)
POI
air interface
(electrical interface)
Hands-free
Speech Speech 4-wire
signal RF-Interface RF-Interface
Transcoder Transcoder Tx
processing
mobile phone
System Simulator
Hands-Free Terminal
~
~
Test Sys
...

  • Relates Information
  • ISO 8130-9:1992

    ISO 8130-9:1992 - Coating powders
    09-28
  • EN 352-2:2020/FprA1

    EN 352-2:2021/oprA1:2023
    09-28
  • IEC TS 61158-4:1999

    IEC TS 61158-4:1999 - Digital data communications for measurement and control - Fieldbus for use in industrial control systems - Part 4: Data Link protocol specification Released:3/24/1999 Isbn:2831847656
    09-28
  • HD 566 S1:1990

    HD 566 S1:1998
    09-28
  • ISO 5131:1982/Amd 1:1992

    ISO 5131:1982/Amd 1:1992
    09-28
  • EN 60598-2-22:1990

    EN 60598-2-22:1996
    09-27
  • ISO 8504-2:1992

    ISO 8504-2:1992 - Preparation of steel substrates before application of paints and related products -- Surface preparation methods
    09-27
  • EN 12165:2024

    prEN 12165:2022
    09-27
  • IEC TS 61158-6:1999

    IEC TS 61158-6:1999 - Digital data communications for measurement and control - Fieldbus for use in industrial control systems - Part 6: Application Layer protocol specification Released:3/24/1999 Isbn:2831847613
    09-27
  • ISO 4252:1992

    ISO 4252:1992 - Agricultural tractors -- Operator's workplace, access and exit -- Dimensions
    09-27