Huowang national unified kitchen hood hotline [24-hour after-sales repair center] updated in 2022

Customer Service Hotline: 400-698-6916 The service hotline is open 24 hours a day and will respond within 24 hours. The repair shop reception does not close on public holidays, ensuring that users can be repaired at any time. , we will arrange the service at the nearest maintenance point to arrive at your home at the time you agreed! , two essential guarantees: we must ensure that the on-site service is set up within the expected time frame (appointment), and we must ensure that the service is satisfactory.

24-hour service hotline: 400-698-6916

After-sales maintenance service instructions:

1. Door-to-door service Service hours (Monday to Sunday from 8:00 a.m. to 9:00 p.m.)

2. The captain will arrive at the destination 30 minutes after receiving the order (except in special circumstances )

3. Electrical appliances under repair The warranty is always 3 months to 1 year, and warranty documents are provided

4. After- sale ? technicians wear uniforms and provide door-to-door service with job identification and billing manual

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After-sales help center:

1. Can your company provide door-to-door service? How are door-to-door fees charged?

Of course, we can provide door-to-door service. The company states that door-to-door service in the Philadelphia area will be charged 30-50 RMB (door-to-door fee in outer suburbs). and suburban counties are negotiable)

? Specifically, door-to-door services can be provided Region:

Service Points

Beijing, Chongqing, Tianjin

Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Foshan, Jiangmen, Huizhou, Dongguan, Zhongshan,Shantou, Qingyuan

Guangxi Province: Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Qinzhou, Fangchenggang

Jiangsu Province: Nanjing, Wuxi, Suzhou, Xuzhou, Changzhou, Nantong, Lianyungang, Huaian, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Taicang, Jiangyin, Kunshan, Changshu, Zhangjiagang

Jiangxi Province: Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji'an, Yichun, Pingxiang, Shangrao, Xinyu

Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Quzhou, Zhoushan, Taizhou, Huzhou

Anhui Province: Hefei, Lu'an , Anqing, Ma'anshan, Huaibei, Suzhou, Bengbu, Fuyang, Huainan, Chuzhou, Wuhu, Xuan Cheng, Chizhou, Chaohu

Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou, Fuqing

Hubei Province: Wuhan, Xianning, Huangshi, Yichang, Jingzhou, Huanggang

< p> Hebei Province: Shijiazhuang, Qinhuangdao, Handan, p> Henan Province: Zhengzhou, Luoyang, Zhumadian, Xuchang, Shangqiu, Xinyang, Zhoukou, Anyang, Nanyang, Kaifeng, Pingdingshan /p>

Hainan Province: Haikou, Sanya

Sichuan Province: Chengdu, Mianyang, Guang'an, Suining, Zigong, Panzhihua, Luzhou, Leshan, Yibin, Nanchong, Dazhou, Bazhong, Meishan

Guizhou Province: Guiyang, Zunyi, Duyun

Yunnan Province: Kunming, Qujing, Yuxi

Shaanxi Province: Xi'an, Baoji, Xianyang, Weinan, Ankang, Yan'an, Shangluo

Heilongjiang Province: Harbin, Daqing, Qiqihar, Mudanjiang, Qitai

Liaoning Province: Shenyang, Dalian, Liaoyang, Anshan, Chaoyang , Panjin, Dandong

Shanxi Province: Taiyuan, Datong, Jinzhong, Jincheng, Shuozhou, Yuncheng, Linfen, Luliang, Xiaoyi

Shandong Province: Jinan, Dongying, Weifang, Yantai , Linyi, Jining, Tai'an, Weihai, Rizhao, Liaocheng, Dezhou, Binzhou

Jilin Province: Changchun, Siping, Baicheng

Gansu Province: Lanzhou Tianshui Qingyang

Inner Mongolia: Hohhot, Baotou, Tongliao

Province of Qinghai: Xining

2. If the after-sales service fees are relatively high after the on-site inspection, can I choose not to repair it?

Of course, we have the right to waive after-sales service, and you can also temporarily waive after-sales service due to other aspects (such as service, temporary changes)< /p>

In this case, we will only charge a door-to-door fee of 30 RMB in the Philadelphia area (door-to-door fees in outer suburbs and suburban counties are negotiable)

Therefore, we offer – giving customers the freedom to choose!

3. Do the electrical appliances sold by your company benefit from aguarantee ? How long is the warranty period?

In order to solve users' concerns, our company provides warranty services for all parts replaced with the original maintenance parts.

The warranty period is based on industry regulations and is generally three months (except in special circumstances) < /p>

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4. I only have time at night every day, can you come?

We provide customers with a 24-hour toll-free service hotline to meet your needs at any time. Normal working hours: (08:00 - 21:00)

If you. If you need our door-to-door service at other times, you can make an appointment in advance so that we can arrange an after-sales technician for you in advance

If you have not made an appointment in advance and have special circumstances, you can explain the situation to the personrcustomer service staff and we can help you arrange emergency rescue personnel

All this is a service that we have carefully prepared for you

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5.There are so many companies offering after-sales service online, how can you tell the good ones from the bad ones?

Since you found such companies on the website, you need to analyze the quality from the website itself.

Formal companies: Departments have a detailed division of the work and have an independent network department responsible for building and managing websites, so that an ordinary company's website has an overall aesthetic impression in terms of structure, layout, content, color and art, while the websites of small after-sales services are mostly patchwork and the content is entirely formal. It is copied from the company's website (this is visibleto the large number of distorted and missing items), so it looks like a hodgepodge, with everything but no sense of beauty

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Secondly, formal companies implement various procedures in accordance with industry standards and regulations, such as a three-month warranty period, etc. However, small after-sales services are very promising, as everything can be repaired and the warranty is several years or even three years, when something goes wrong it is impossible for you to find someone

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We can also analyze the pros and cons from the following points: 1. Leave your personal mobile number on the website; 2. The company's profile is exaggerated; 3. The wording is vague, irregular and there are a few. 4. The website is seriously distorted. 5. The website text looks familiar (because it iscopied from regular companies, but they dare not copy the full text and have been deliberately and wildly modified); 6. Check if there is a 24-hour toll-free helpline, such as toll-free number 4008 or 800

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