After-sales service hotline: 400-698-6916 User gifts are not allowed Since its establishment, the company has always adhered to the development concept of "research and independent development”. " and adhering to the "Century Enterprise" With its business objectives, it is famous at home and abroad for its advanced technology research and development, strict quality management, unique marketing model and service
24-hour service hotline: 400-698-6916
After-sales maintenance service instructions. :
1. Door to door service Service hours (Monday to Sunday from 8:00 a.m. to 9:00 p.m.)
2. The captain will arrive at the destination 30 minutes after receiving the order (except in special circumstances)
3. Electrical appliances under repair The warranty is always 3 months to 1 year, andwarranty documents are provided
4. After-sales? technicians wear uniforms and provide door-to-door service with job identification and billing manual
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After-sales help center:
1. Can your company provide door-to-door service? How are door-to-door fees charged?
Of course, we can provide door-to-door service. The company states that door-to-door service in the Philadelphia area will be charged 30-50 RMB (door-to-door fee in outer suburbs). and suburban counties are negotiable)
? Specifically, door-to-door services can be provided Region:
Service Points
Beijing, Chongqing, Tianjin
Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Foshan, Jiangmen, Huizhou, Dongguan, Zhongshan, Shantou, Qingyuan
Guangxi Province: Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Qinzhou,Fangchenggang
Jiangsu Province: Nanjing, Wuxi, Suzhou, Xuzhou, Changzhou, Nantong, Lianyungang, Huaian, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Taicang, Jiangyin, Kunshan, Changshu, Zhangjiagang
Jiangxi Province: Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji'an, Yichun, Pingxiang, Shangrao, Xinyu
Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Quzhou, Zhoushan, Taizhou, Huzhou
Anhui Province: Hefei, Lu'an, Anqing, Ma'anshan, Huaibei, Suzhou, Bengbu, Fuyang, Huainan, Chuzhou, Wuhu, Xuancheng, Chizhou, Chaohu < /p>< p> Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou, Fuqing
Hubei Province: Wuhan, Xianning, Huangshi, Yichang, Jingzhou, Huanggang
Province Hebei: Shijiazhuang, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Langfang, Tangshan
Henan Province: Zhengzhou, Luoyang, Zhumadian, Xuchang, Shangqiu,
Hunan Province: Changsha, Zhuzhou, Chenzhou, Hengyang, Yueyang, Changde, Zhangjiajie, Yiyang, Xiangtan, Shaoyang
Hainan Province: Haikou, Sanya
Sichuan Province: Chengdu , Mianyang, Guang'an, Suining, Zigong, Panzhihua, Luzhou, Leshan, Yibin, Nanchong, Dazhou, Bazhong, Meishan
Guizhou Province: Guiyang, Zunyi, Duyun
Province Yunnan: Kunming, Qujing, Yuxi
Shaanxi Province: Xi'an, Baoji, Xianyang, Weinan, Ankang, Yan'an, Shangluo
Heilongjiang Province: Harbin, Daqing , Qiqihar, Mudanjiang, Qitai
Liaoning Province: Shenyang, Dalian, Liaoyang, Anshan, Chaoyang, Panjin, Dandong
Shanxi Province: Taiyuan, Datong, Jinzhong, Jincheng, Shuozhou , Yuncheng, Linfen, Luliang, Xiaoyi
Shandong Province: Jinan, Dongying, Weifang, Yantai, Linyi, Jining, Tai'an, Weihai, Rizhao, Liaocheng, Dezhou, Binzhou
Jilin Province: Changchun, Siping, Baicheng
Gansu Province: Lanzhou Tianshui Qingyang
Inner Mongolia: Hohhot, Baotou, Tongliao
Qinghai Province: Xining
2. If after on-site inspection, the required after-sales fees are relatively high, can I choose not to repair it?
Of course, we have the right to waive after-sales service, and you can also temporarily waive after-sales service due to other aspects (such as service, temporary changes)< /p>
In this case, we will only charge a door-to-door fee of 30 RMB in the Philadelphia area (door-to-door fees in outer suburbs and suburban counties are negotiable)
Therefore, we offer - giving customers the freedom to choose!
3. Do the electrical appliances sold by your company have a warranty? How long is the warranty period?
In order to resolve theuser concerns, our company provides warranty services for all parts replaced with the original maintenance parts.
The warranty period is based on industry regulations and is generally three month (except in special circumstances) < /p>
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4. I only have time at night every day, can you come?
We provide customers with a 24-hour toll-free service hotline to meet your needs at any time. Normal working hours: (08:00 - 21:00)
If you. If you need our door-to-door service at other times, you can make an appointment in advance so that we can arrange an after-sales technician for you in advance
If you have not made an appointment in advance and have special circumstances, you can explain the situation to the customer service staff and we can help you arrange emergency rescue personnel.this
And all this is a service that we have carefully prepared for you
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5. There are so many online services that provide after-sales service to the company, how can I tell the difference between good and bad??
Since you found such companies on the website, you need to analyze the quality from the website itself.
Formal companies: Departments have a detailed division of the work and have an independent network department responsible for building and managing websites, so that an ordinary company's website has an overall aesthetic impression in terms of structure, layout, content, color and art, while the websites of small after-sales services are mostly patchwork and the content is entirely formal It is copied from the company's website (as shown by the large number of distorted articles and missing),so he looks like a hodgepodge, with everything but no sense of beauty? p>
Secondly, conventional companies implement various procedures in accordance with industry standards and regulations, such as a three-month warranty period, etc. However, the small after-sales services are very generous, as everything can be repaired and the warranty is unique. Years, or even three years, when something goes wrong, you won't be able to find someone?
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We can also analyze the advantages and disadvantages of the following points: 1. Leave your personal mobile phone number on the website; 2. The company's profile is exaggerated; 3. The wording is vague, irregular and there are 4. The website is seriously distorted; . The text on the website looks familiar (because they are copied from regular companies, but they don't dare copier the full text and have been deliberately and wildly altered) 6. Check if there is a 24-hour toll-free number; telephone helpline, such as the toll-free number 4008 or 800
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