How to Handle Complaints About Bottled Water

Introduction Methods for handling bottled water complaints: 1. Which department should I contact in the event of a commercial dispute regarding large barrels of water? 1. Call the customer service number of the local water company (water utility). 2. Dial the mayor's

How to Handle Complaints About Bottled Water

1. Which department should I contact in the event of a commercial dispute regarding large buckets of water?

1. Call the customer service number of the local water company (water utility).

2. Dial the mayor's hotline 12345, which can be transferred to the water affairs department.

3. Call the consumer association.

2. How to compensate for the sale of unqualified bottled water

Bottled drinking water operators provide consumers with products that do not meet food safety standards, the operator must reimburse the price of a barrel of drinking water to the consumer and pay the consumer compensation equivalent to 10 times the purchase price. Especially if bodily harm is caused to consumers, operators should bear responsibility for compensation for medical care, lost work time and other related expenses.

3. Testing feesmust be paid in advance by the operator.

In disputes over the consumption of bottled water, the quality of the bottled water is often the primary concern. At the center of the dispute, often have to be sent to the relevant departments for testing and identification, and the tests require significant fees. In this regard, the measures stipulate that if quality testing is required due to disputes, the testing and identification fees will be paid in advance by the drinking water operator, and the consumer will provide an equal guarantee , which will ultimately be borne by the responsible party. Additionally, for bottled drinking water that cannot be detected, drinking water operators must provide proof of no fault and negotiate with consumers to resolve the problem.

In summary, for disputes over large barrels of water, you can call the consumer association, the water department or the hotline of the mayor to report the problems concerned and allow the services concerned to intervene upstream. This content is for reference only. The above concerns The service to contact in the event of a commercial dispute involving large buckets of water. If you have questions or do not understand anything, you can consult a lawyer.

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