Not great, don't buy it. The after-sales service is terrible Although the whole machine has a five-year warranty, if it breaks you will have to pay to repair it. that you broke it artificially. I am going to buy it. The brand comes from Tsinghua Sunshine. It is cheaper than Huangming and more expensive than the others. I originally bought it because it was made early, has a great reputation, and is expensive. is definitely better than other brands. I didn't expect that the quality is not better than others. It's good. I've only been using it for three years. One of the vacuum tubes is broken. They won't fix it for free. They also said it could have been damaged by misuse. Anyway, after-sales service and warranty are mutually exclusive and they want to make money. sales service? You will definitely regret buying it.you. Either you'll have to pay for the repairs yourself or you'll be angry. Spending a lot of money is supposed to be a safe purchase, but in the end you still have to buy it and feel angry. /p>
Solar power generation is a kind of clean energy that attracts more and more people's attention and use. When installing and using solar panels, after-sales service is particularly important. Tsinghua Sunshine Solar's after-sales service is highly trusted and loved by users for its efficient and professional after-sales service.
1. After-sales service scope
The after-sales service scope of Tsinghua Sunshine Solar covers the installation, use, maintenance and servicing of solar panels and other comprehensive services. Whether there are problems during the installation process or faults encountered during use, usersjust need to call Tsinghua Sunshine Solar after-sales service hotline for technical support and professional services.
2. After-sales service process
1. The user calls the Tsinghua Sunshine Solar after-sales service hotline and explains the problem.
2. Tsinghua Sunshine Solar after-sales service personnel will make preliminary judgment and diagnosis based on the information provided by the user.
3. If the problem can be resolved by telephone, customer service personnel will provide the user with specific operating instructions.
4. If the problem needs to be handled on site, the after-sales service staff will negotiate with the user in time and arrange technicians to go to the site to handle it.
5. Once on-site, technicians will perform detailed troubleshooting and repairs.
6. Once the repair is completedundermined, after-sales service personnel will carry out follow-up inspections to ensure that the problem is completely resolved.
3. After-sales service features
1. Efficient: Tsinghua Sunshine Solar's after-sales service staff are technicians who have undergone professional training and evaluation and can judge quickly and accurately. problems and provide solutions.
2. Professional: Tsinghua Sunshine Solar's after-sales service staff have rich technical experience and professional knowledge and can provide users with a full range of technical support and services.
3. Thoughtful: Tsinghua Sunshine Solar after-sales service staff always focus on user needs and strive to meet user needs so that users can enjoy the best after-sales service.