Nanjing Tsinghua Sunshine Solar Power Maintenance Center
The following answers are provided for solar power outages, hope they can help you
Fault phenomenon 1: Heating process of water heater Are there water droplets flowing from the small hole of the safety valve? (This is a normal phenomenon)
Reason:
Since the electric water heater is in operation? a closed storage type electric water heater, it will not be heated when heating or during the heat preservation process, the water pressure in the inner tank of the water heater is higher than 6Mpa, this which causes the one-way safety valve to overflow and cause water to flow. ?
Treatment method:
Close the water inlet valve and set the mixer knob to a high temperature to prevent leakage from the water valve. unidirectional security and permet the water drips from the shower. If the mixer tap is not installed, you can open the hot water outlet ball valve a little to release the pressure and make the water flow here, which can also avoid leakage of the one-way safety valve .
Fault phenomenon 2: The water heater is used for a short time
Cause:
The first time the water heater is used (or that the water heater is not used for a period of time and then reused) due to the water heater, the heating time is short, and the water temperature in the upper and lower layers is uneven, resulting in a small amount of hot water.
Treatment method:
Use the water heater continuously for more than 12 hours to even out the water temperature in the high water heater down.
Wuhan Tsinghua Sun after-sales service telephone numbershine Solar
The quality of Tsinghua Sunshine is acceptable Guaranteed, its main unit has a five-year warranty. All other solar water heater main units on the market currently only have a three-year warranty. This shows that Tsinghua Sunshine has absolute confidence in its products. say yours must be a fake. , if the dealer's after-sales service is not in place, you can call the Beijing headquarters directly, and the headquarters will take care of it if it is really a quality problem, you can replace it free. The head office telephone number: 010-58858558
Tsinghua Sunshine Solar After-sales Service
Wuhan Tsinghua Sunshine Solar Maintenance 400...7360...298 Service Hankou- Hanyang-Wuchang. Output
Customers often report that the solar water heater does not produce water. We suspect the hose interface is loose or blocked. Solve the problem of desse pipe interfacerreated or blocked. been emptied and filled; upper and lower water pipes freeze in winter, improve pipe insulation and install heating tape or vacuum collector tube. If the vacuum tube is damaged or the silicone ring is loose, replace the vacuum tube or silicone ring; and install it stably.
The after-sales service of the solar power manufacturer summarizes the following points for you:
1. Fault 1: The water temperature is not high on a sunny day
Cause ① The surface of the collector tube is dusty, or Reasons for the cover above the water heater
Treatment method: regularly wipe the dust on the collecting tube, remove the cover above the water heater or install another one
Cause ② The supply ball valve in water is not closed tightly or Damage
Treatment method: close the supply ball valveon in water orReplace the ball valve
2. Fault 2: Water heater leaks
Cause ①The connection joint or water pipe is damaged
Treatment method: Replace the joint or water. pipe
Reason ②There is debris between the rubber ring and the inner tank, and the rubber ring falls off or is torn
Treatment method: in the first two case, remove the debris, remove the rubber ring and reinstall it; in the latter case, replace the rubber ring.
3. Fault 3: The water tank is not full of water.
Cause: Insufficient tap water pressure
Treatment method: Install the booster pump by yourself
Cause ② Pipes and interfaces are loose or damaged
Treatment method: Repair or replace the ball valve and joints of the pipeline
Cause ③The vacuum tube is damaged
Method lineement: Replace the vacuum tube
Cause ④The upper and lower water pipes may freeze in winter
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Solution: Artificial or natural thawing
The above three points are provided to you by the solar water heater maintenance service.
As a clean energy source, solar power generation attracts more and more people's attention and use. When installing and using solar panels, after-sales service is particularly important. Tsinghua Sunshine Solar's after-sales service is highly trusted and loved by users for its efficient and professional after-sales service.
1. After-sales service scope
The after-sales service scope of Tsinghua Sunshine Solar covers the installation, use, maintenance and servicing of solar panels and other comprehensive services. Whether there are any problems during the installation process ordefects encountered during use, users only need to call Tsinghua Sunshine Solar after-sales service hotline for technical support and professional services.
2. After-sales service process
1. The user calls the Tsinghua Sunshine Solar after-sales service hotline and explains the problem.
2. Tsinghua Sunshine Solar after-sales service personnel will make preliminary judgment and diagnosis based on the information provided by the user.
3. If the problem can be resolved by telephone, customer service personnel will provide the user with specific operating instructions.
4. If the problem needs to be handled on site, the after-sales service staff will negotiate with the user in time and arrange technicians to go to the site to handle it.
5. Once arrived on site, the technicians will carry out troubleshooting anddetailed repairs.
6. After the repair is completed, service personnel will perform follow-up inspections to ensure that the problem is completely resolved.
3. After-sales service features
1. Efficient: Tsinghua Sunshine Solar's after-sales service staff are technicians who have undergone professional training and evaluation and can judge quickly and accurately. problems and provide solutions.
2. Professional: Tsinghua Sunshine Solar's after-sales service staff have rich technical experience and professional knowledge and can provide users with a full range of technical support and services.
3. Thoughtful: Tsinghua Sunshine Solar after-sales service staff always focus on user needs and strive to meet user needs so that users can enjoy the besttheir after-sales service.