I think that if we want to manage this type of doctor-patient relationship well, the first thing to do is not to argue with the patient. That is to say When the patient is very emotional, what we should do. You must guide it instead of facing it blindly. If you really can't solve the problem, you can go directly to the hospital leadership to resolve it. - in case of conflict with him. Only in this way can you eliminate the root cause of the medical problem.
Second, in our daily treatment process, we must put ourselves in the patient's shoes. Don't just sell very expensive medical equipment if you say unfounded things once others. notice it or say that the effect of this kind of medical equipment is not very good afterwards, imagine how others will not come to make trouble for you? After all, everyone's moneydoes not come from strong winds and, for some people, a single medical treatment can even cost them their entire family savings.
In addition, when we treat a patient, we must provide good advice. For example, he may be in a bad mood at the time. irritate them. And when their condition is particularly serious, don't tell them directly that you need to go home and prepare for the funeral. Don't treat them anymore. Human life is very precious. still has a glimmer of hope, you must treat it patiently.
Also, we should not bring to work some of the anger or bad emotions we received elsewhere. Only by calming our emotions can we prevent medical problems from arising.