The Mayor's Public Hotline 12345
12345, the "non-emergency rescue service system", is used to help petitioners resolve difficulties and problems they encounter in life and production. pay attention to people's livelihoods and listen to public opinion.
The Mayor's Public Telephone Service Room is a division within the municipal government office. This is a specialized agency responsible for the mayor's public telephone work. It operates under the direction of the deputy director in charge of municipal government. Desk. The mayor's public telephone responsibilities include:
Promoting the principles and policies of the party and government, reflecting social conditions and public opinion, and assisting leaders in handling hot and difficult social issues.
Responsible for accepting criticism, opinions, suggestions and requests from the public on the work of government, and to reflect important social problems and major emergencies.
Responsible for accepting, coordinating and resolving the difficulties and problems encountered by the masses in their daily lives.
Inspect, supervise and guide the open telephone work of the people's governments of all districts and counties (autonomous counties and cities), municipal government departments and city public service units.
Responsible for the construction and development of the mayor's public telephone network.
Responsible for the mayor's mailbox and processing letters from the masses.