Yadea's after-sales telephone number is 400-900-1212.
Yadea****:
Customer Service Hotline: 400-900-1212
Work Hours: Monday - Sunday from 8:00 a.m. to 8:00 p.m. 9:00 p.m.
Address: No. 515 Xishan Avenue, Xishan District, Wuxi City, Jiangsu Province
E-mail: [email protected]
< p>Extent of the three Yadea guarantees for Di electric vehicles1. Engine: The three warranty period is 26 months. Replace the motor with a new one within 26 months (coils are available). phases missing or burned out, the magnets are demagnetized or fall off and the wheel axle. Quality problems such as deformation cannot be repaired.) If the wheel hub is deformed due to insufficient tire pressure, speed bumps, dips, etc., the three guarantees will not be granted;
2. Motor hall and motor bearings: the three warranty period is 12 months, the Hall is burned out, the bearings make abnormal noise or break;
3. Ordinary lead-acid batteries: the three warranty period is 12 months. If there is leakage or the capacity is less than 60%, replace it with a new one within the first 6 months, replace and maintain the battery every 7. -12 months (excluding locks, battery boxes , charging holes, battery box handles and other related accessories), including Black King Kong, Jinyuan series and other special models of batteries are subject to separate regulations;
4. Ordinary lithium batteries : The three warranty period is 24-60 months, subject to the specific battery model;
5. Carbon fiber batteries: The three-warranty period is 60 months, within 36 months of purchase. date. If the capacity is less than 70%, replace it with a new one within 37-60 months from the date of purchase: if the capacity est less than 60%, replace it with a maintenance battery, except for related locks, battery boxes, charging holes, battery grips and other accessories, and other special models of batteries
6 . Graphene Battery: The three warranty period is 24 months if the battery capacity is less than. 70%, it must be replaced within 24 months from the date of purchase. Locks, battery cases, charging holes and relevant battery accessories such as handles are excluded and other special models of batteries are subject to separate regulations.