If there is a problem with the after-sales service of the lithium battery you purchased on JD.com, you can follow the following steps:
1. Contact JD Customer Service: First of all, you can. contact JD customer service via online customer service or JD telephone customer service. Explain your problem and ask for their help.
2. Request a refund or exchange: If there are quality problems with the lithium battery, you can request a refund or require the operator to fulfill the obligations of replacement, repair, etc. within seven days in accordance with the provisions of the Consumer Rights Protection Act. You can request a refund or exchange through the JD.com returns and exchanges process.
3. Request JD Service: If JD Customer Service cannot resolve the issue, you can request JD Service. On the JD.com application,you can click "My" option, then select "Return/Exchange/After-sales", search for the corresponding order and click "Request after-sales service", then select "JD.com". “Intervention” option.
4. Complain to the relevant administrative department or take legal action: If the above steps still fail to resolve the issue, you may consider filing a complaint with the relevant administrative department or taking legal action to of the People's Court.
Also, if you need express delivery services, you can consider the following methods:
1. Via JD Logistics: If the product you purchase has JD Logistics services, you can use JD Logistics for Express Delivery Serve.
2. Choose a third-party express company: If you need to use another express company, you can select the relevant product store on the aapplication JD.com, then select the corresponding express company for express delivery services.
Please note that whichever method you choose, you must ensure the safe transportation and packaging of lithium batteries and comply with applicable transportation regulations and safety standards.